Don’t have the in-house expertise to develop customer surveys that will deliver actionable insights? Then our Managed Solutions are the best option for you. You’ll get your own team of experts without the cost of full-time employees. For over 25 years, our team of survey design experts have been assisting clients in building reliable questionnaires that meet your research objectives by listening to your unique requirements and analyzing your specific use-case. We will work closely with you to help every step of the way. Our Managed Solutions services include:
Survey Design – We will help create a survey that not only measures what is happening, but also tells you why. Asking the right questions that drill down to answers you need.
Deployment – How should you collect the data – online? kiosks? mobile? tablets? We will help you choose the right modalities for the job and publish your survey to everyone.
Monitoring – We will help you monitor your program as it goes along, helping to ensure you get high participation and the ROI you need from the data being collected.
Analysis – Results can be misleading if they are not carefully examined. We will help clean your results data so that you see reliable, trustworthy analysis to enable your decision-making.