Survey Kiosks

Customer Feedback Survey Kiosks

Customer Survey Kiosks capture continuous feedback at the most important point in the customer journey: the point of purchase. Now that’s data you can act on!

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Survey Kiosks Capture In-Store Feedback –
When & Where it Matters Most!

Survey kiosks collect consumer insights when they are most fresh – at the point-of-experience. Ideal for retail, food-service and healthcare environments. Survey kiosks are highly visible and easy to use, encouraging customers to share their opinions on your products and services. Capturing in-the-moment customer feedback has never been easier or more affordable.

With over 25 years’ experience and as the original inventor and patent holder of the survey kiosk, Opinionmeter is the most device-friendly survey software on the market today. Our surveys are designed with Kiosks in mind, to reach your customer at the moment they are experiencing your product.


“Opinionmeter’s advanced branching logic allows us to determine why someone rates us low on a particular question and enables our staff to problem-solve and therefore improve the customer experience.”

~ Russell Allen, Marketing Coordinator
Vidant Wellness Center


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In-Store Feedback & Action Alerts

The fast-paced nature of the point of sale environment requires split-second decisions. Our survey kiosks allow you to take advantage of real-time satisfaction alerts, providing management with critical information to help support customers most at risk.

When companies resolve customer complaints fast, repurchase probability can change from 32% to 89%.


Turn your Tablet into a Survey Kiosk

With the TouchPoint Mobile™ survey app, your tablet will double as a mobile survey tool or freestanding survey kiosk. Survey kiosks provide continuous in-store customer feedback and can be stand, wall or table-top mounted.


Give it a Test Drive!
Begin Experiencing Mobile Surveys Now.

Click on the interactive demo and begin exploring the TouchPoint™ Survey app now. TouchPoint is our native, cross-platform survey app specifically designed to support the most robust, feature-rich capabilities you would expect from a business-class survey app.


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Interactive Demo

Benefits of Survey Kiosk Software

  • Compatible with all mobile platforms including iOS, Android and Windows smartphones and tablets.
  • Kiosk-mode – Turn your tablet into a survey kiosk. Wall, table-top or freestanding mounting options available.
  • Offline surveys – no internet connection required!
  • White-label the entire application to reinforce your brand across all touchpoints.
  • Supports all languages, including right to left justified.
  • Capture rich content from survey respondents with video, photo and voice recording functionality.
  • Identify individual response locations using GPS and Google Map integration.
  • Complete brand control – customize the look and feel of your survey. Use your logo and corporate colors.
  • Responsive survey design – design mobile surveys that adapt to any platform.
  • Send real-time action alerts to management via email or text for in-store service recovery.
  • Run multiple surveys simultaneously on the same device.
  • Over 35 question types supported, including interactive, media rich content.
  • Include images and video content within your survey.
  • Digital Signage – run videos as digital signage during idle time between surveys.


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Want to Take a Deeper Dive?
Here Are Some Additional Resources!






Sample Surveys


Case Studies


Articles & Press


Trusted by some of the world’s smartest companies:


“We love Opinionmeter and have found the survey system easy to install, manage, and move. We deploy specific surveys for departments and providers and have placed them throughout our company.”

~ Carol Lewis, Quincy Medical Group

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