Opinionmeter’s client list represents a broad spectrum of businesses committed to customer experience management. Data driven businesses utilize Opinionmeter survey technology in a variety of ways. Hotels are using in-room guest surveys to protect their online reputation. Healthcare organizations use surveys to improve patient experience by capturing feedback at the point of care. Oil & gas providers outfit their field technicians with tablets to digitize their check lists and data capture needs. Sectors include retail, healthcare, hotels, hospitality, financial services, entertainment, leisure, transportation, education, conferences and government.
Healthcare Surveys are used to secure patient feedback about their experience. Opinionmeter has a long list of medical industry clients. They use patient feedback to improve the healthcare experience they provide. In today’s connected world, providing the best healthcare experience possible is paramount to meeting numbers and providing excellent service. Opinionmeter's survey software, TouchPoint for Healthcare, is used by the medical industry clients below to secure valuable patient feedback.
Hospitals also use Opinionmeter’s tablet survey devices for Patient Rounding. Nurses have preset rounding questions loaded into iPad tablet devices. As they conduct their patient rounding they can enter each patients vital signs. Doctors are notified of the data via email and text message alerts.
Online Survey Software Tool for Government
The Opinionmeter online survey software tool TouchPoint for Government has been used by many U.S. and state government agencies. The online survey tools can be used for a number of different purposes including citizen surveys, military surveys, government employee surveys and many other uses.
State and city governments also use Opinionmeter for citizen surveys to collect feedback from the population and to measure community issues and the impact of various programs. Citizen surveys can also measure the level of service as provided by city agencies such as fire and police.
Online Survey Software for Education
Online Survey Software is an ideal solution for universities and colleges to implement student surveys in any educational environment. Student feedback is critical to providing an optimum learning environment.
Opinionmeter’s Online Survey Software such as QR-codes allows students to launch custom created surveys on their smartphones. This makes it easy for students to provide survey feedback right in their device of choice, which is their smartphone. Colleges and universities can link participation data to student demographic information, as well as assessment data. As a result, campuses are able to better understand the characteristics of who participates in activities and how participation contributes to student success and engagement.
Web Based Survey Software for Financial Institutions
Web Based Survey Software is the preferred customer satisfaction tool for Financial Institutions seeking ways to improve service. Financial institutions are facing increased pressure to provide an excellent customer experience. The foundation for improvement is to create a platform to measure customer satisfaction. Opinionmeter’s award winning web based survey software has provided quite a few financial institutions with a Customer Satisfaction Survey Tool that is user-friendly and easy to manage. Here is a partial list of financial institutions that have used Opinionmeter’s TouchPoint web based survey software.
Web Based Survey Software is the preferred Customer Feedback Tool for Workforce Development Centers seeking ways to improve service. Workforce Development Centers are facing increased pressure to provide an excellent customer experience. with Opionionmeter’s survey platform provides the foundation for improvement to measure customer satisfaction. Opinionmeter’s award winning web based survey software has provided quite a few Workforce Development Centers with a Customer Feedback Tool that is user-friendly and easy to manage. Here is a partial list of Workforce Development Centers that have used Opinionmeter’s TouchPoint Customer Survey Platform..
Retail Marketing Research Survey Tool
Opinionmeter’s in-store survey software provides market research insight while engaging customers by making them a part of the retail merchandising process.
The marketing research survey tool provides retail merchants the consumer insight needed to succeed. Retail operations are under intense pressure from multiple directions. Marketing Research survey technology helps merchants measure product demand from the voice of the customer. Give customers a reason to use their smartphones to engage and help you with product research. Online surveys launched by a QR code on a customer’s smartphone provide the opportunity for customers to tell retailers their likes and dislikes while shopping – at the point of purchase. Opinionmeter’s in-store survey software provides market research insight while engaging customers by making them a part of the retail merchandising process. Here is a partial list of retailers that use Opinionmter’s marketing research survey tool
Market Research Companies Partnering with Opinionmeter to provide Market Research Survey Capability
Opinionmeter partners with market research firms to help them provide Market Research Survey technology to their clients. Our survey software is available as a white label system for custom branding as your own package. The Market Research Survey is now an expected part of the your arsenal. Research firms are partnering with Opinionmeter to provide their clients with Market Research Survey capability. These forward thinking market research companies are forming strategic partnerships with Opinionmeter because their clients are demanding real-time point-of-experience customer feedback. These sophisticated market research companies understand the growing demand for mobile research technologies.
Opinionmeter’s Advanced Online Survey Technology
Online Survey Technology has helped a wide assortment of businesses and organizations provide exciting new engagement tools for their new connected customers with online surveys. Many businesses also find that offline surveys are more effective and require technology that has paper scanning survey respose capability. Opinionmeter smartphone surveys and tablet survey kiosks are being used to engage customers in new and exciting ways. Opinionmeter survey technology can provide customers with engagement tools that will transform the shopping or event experience into a social crowdsourcing of ideas and opinion. Here is a list of a few assorted organizations that have used Opinionmeter Online Survey Technology that do not fall into other categories.