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Press Releases

Opinionmeter Introduces SMS Surveys Using Twilio Connect

October 20, 2015

SMS Survey Delivery Provides a Critical New Option for Delivering Real-Time Mobile Surveys and Action Alerts

SAN LEANDRO, CA–(Marketwired – Oct 15, 2015) – Opinionmeter International is pleased to announce the introduction of SMS Surveys as another distribution channel to its …
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Opinionmeter Adds Business Intelligence Dashboards to Its Advanced Survey Solutions

October 1, 2015

OMI Integrates Dundas BI Platform to Enable Quick Data Discovery for Its Enterprise Customers

SAN LEANDRO, CA–(Marketwired – Sep 30, 2015) – Opinionmeter International (OMI), a leading provider of advanced survey and data capture solutions, today announced the addition of business …
Read More »

Opinionmeter’s Mobile Electronic Data Capture Solution Automates Field Audit and Compliance Requirements of Energy Exploration Companies

April 28, 2015

Large Oil and Gas Producers Are Now Using Opinionmeter’s Data Capture Software to Automate and Digitize Compliance, Safety and Risk Assessment Forms
 

SAN LEANDRO, CA — (Marketwire) — 04/28/15 — Opinionmeter International is pleased to announce that its Electronic Data …
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Kaiser Permanente, Newsletter

January 29, 2015

Kaiser Permanente – Newsletter Oakland Medical Center

How can we be certain service changes are making a difference?

One way to measure our progress is to ask our staff and members how we’re doing.The Radiology Department is the first department at the …
Read More »

Cal Poly Pomona – News Briefs

January 29, 2015

Cal Poly Pomona – News Brief Students Give Foundation a Piece of Their Minds

Students are giving the Cal Poly Pomona Foundation a piece of their minds. And the Foundation couldn’t be happier. That’s because it has recently purchased two free-standing …
Read More »

Quirks Market Research and Review

January 29, 2015

Quirks Market Research and Review – June/July 1997

Instant Access Polling Machine Give Hospitals Quick Read on Patient Satisfaction
By Joseph Rydholm

The ongoing patient satisfaction survey has become a staple of the health care industry’s efforts to gather data on provider …
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MWR Feedback

January 29, 2015

MWR Feedback – Feb/March 1999 Opinionmeter Eliminates hassle of data gathering, and customers like to use it.

By Paul Biesemeier

What’s the customer reaction to our new theme restaurant (fitness center, recreation center, etc.)?
Are customers satisfied with service at our facilities?

How many …
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Military Market Magazine

January 29, 2015

Military Market Magazine, April 1999

Opinionmeter lets your customers tell you what they think
By Roger Hyneman

Everyone has an opinion. And whether they be incendiary or insightful, annoying or cloying, they can also be valuable and helpful. For businesses, it’s customer …
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The Forum

January 29, 2015

The Forum – April, 28 2000

Lauderhill meters public opinion with machine
By Corey Siggins

Lauderhill officials, working in conjunction with Florida Atlantic University, are currently utilizing a special machine in order to determine how residents feel about certain departments and the …
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MWR Today

January 29, 2015

MWR Today – January 2001

Camp Lejeune Tests the Waters
By Regina A.B. Delgado

The Camp Lejeune, N.C. Marine Corps Community Services conducts extensive market research using Opinionmeters, interactive polling machines designed to quickly and efficiently gather customer satisfaction feedback at point …
Read More »

Advocate HealthCare – Trinity Hospital

January 29, 2015

Advocate HealthCare – Trinity Hospital – September 2001

What’s your Opinion
September, 2001

Trinity Hospital has taken a good idea—the suggestion box—and made it even better. The new electronic “opinionmeters” that have recently popped up around the hospital allow patients, their families …
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Contra Costa County Health Services

January 29, 2015

Contra Costa County Health Services: 12/1/2003

Patient Satisfaction (now being measured by an electronic point-of-service device called “Opinionmeter”).

Patient satisfaction is measured to continually monitor our patients’ perception about the care they receive at our health centers. In past years, patients from …
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Randolph AFB (82nd Medical Group)

January 29, 2015

January 15, 2004 Randolph AFB (82nd Medical Group)

Another way the 82nd MDG is looking to improve customer satisfaction is by actively seeking their feedback.

The group has started using “Opinionmeters,” or computerized survey stands, to gather feedback from patients rather …
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Stars and Stripes

January 29, 2015

Stars and Stripes – Saturday, February 9, 2002

Opinionmeters weigh reaction to AFN Radio programming in S. Korea
By Franklin Fisher, Taegu bureau chief Pacific edition, Friday, December 14, 2001

TAEGU, South Korea – The U.S. Army in South Korea wanted …
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S. Korea ‘Opinionmeter’ taking your input

January 29, 2015

Saturday, August 13, 2005 S. Korea ‘Opinionmeter’ taking your input

Pacific edition, Friday, January 23, Area IV officials are busting out high-tech toys to get feedback to improve the Army’s Morale, Welfare and Recreation services at South Korea bases.

Dozens of …
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Kiosks have potential for patient feedback

January 29, 2015

03 Apr 2006 Kiosks have potential for patient feedback

Interactive technology kiosks have the potential to provide healthcare professionals with reliable and valid daily feedback on the quality of the healthcare service their patients are experiencing, according to a study …
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Multi-Tech Systems: Capture Customer Feedback at their Point-of-Experience

January 29, 2015

Saturday, June 20, 2006 Multi-Tech Systems:
Capture Customer Feedback at their Point-of-Experience

The key to capturing the best understanding of a consumer’s thinking and satisfaction regarding a product or business is to ask them at their point-of-experience – the place of …
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Opinionmeter Assists HSA with Customer Service Feedback Through iPad Kiosks

January 29, 2015

Tuesday, November 18, 2014 | Ventura County Information Technology Services:
HSA utilizes technology to help ensure a user-friendly, efficient process for gathering and analyzing customer service data

When the Human Services Agency (HSA) set out to capture feedback from customers who …
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Instant, On-Site Customer Feedback

January 28, 2015

NEW PRODUCT RELEASE

Berkeley, February 5, 1996. It is our pleasure to introduce the Opinionmeter, the instant on-site polling machine. The Opinionmeter is a unique management tool specifically designed to provide instant customer satisfaction feedback at point of service. Both stand-supported …
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New Product Release

January 28, 2015

Hand Held Opinionmeter PDA for Intercept Surveying

The new hand held Opinionmeter Jr. is a miniaturized version of the stand-mounted Opinionmeter V survey kiosk, providing all its same advantages for instant, cost-effective opinion polling that has made the unique Opinionmeter System such …
Read More »

Interactive Opinion Polling Device

January 28, 2015

Provides Instant On-Site Customer Feedback

(Oakland, CA–July 24, 1997) -Opinionmeter, Inc. has developed an interactive data collection device designed to quickly and efficiently collect and analyze on-site customer satisfaction feedback. No more paper surveys or data entry – the Opinionmeter instantly …
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NY State Bar

January 28, 2015

New York State Bar AssociationLawyers Sound Off in New York State Bar Opinionmeter Poll

NEW YORK, January 29, 1998 — In an Opinionmeter poll taken during the New York State Bar Association’s (NYSBA) annual meeting at the Marriott Marquis in Manhattan (January …
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Baytrade’s Top 50 Innovative Exporter Award

January 28, 2015

May, 1999 Opinionmeter ReceivesBaytrade’s Top 50 Innovative Exporters Award

BAYTRADE (www.baytrade.org) is a public-private trade promotion alliance spanning 18 Northern California counties from Monterey to Sacramento. Through its Oakland headquarters, six regional export assistance centers, and its website at www.tradeport.org, BAYTRADE …
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Opinionmeter Receives President’s ‘E’ Award

January 28, 2015

OPINIONMETER RECEIVES PRESIDENT’S ‘E’ AWARD FOR EXCELLENCE IN EXPORTING, March 2000

September, 2001
BERKELEY, CA U.S.A. – OPINIONMETER, INC., manufacturer of the electronic customer satisfaction polling machines called Opinionmeters, has received the prestigious President’s “E” Award for excellence in exporting. Created …
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Tripler Army Medical Center

January 28, 2015

Your Opinion CountsTripler Public Affairs Office,Sept 7, 2000

HONOLULU – Tripler Army Medical Center is committed to maintaining its reputation as an outstanding military hospital and to consistently provide the best possible care to our patients. We recently placed an Opinionmeter …
Read More »

Opinionmeter International launches the SurveyManager

January 28, 2015

Berkeley, CA- March 1,2003 – Opinionmeter International, Ltd. manufacturer of the popular Opinionmeter survey system is pleased to announce the introduction of the SurveyManager, a web-based survey management solution. The SurveyManager provides everything you need to manage onsite and online customer …
Read More »

Air Force Material Command (AFMC) selects Opinionmeter To monitor patient feedback throughout all Medical Treatment Facilities

January 28, 2015

For Immediate Release:

Berkeley, California, March 12, 2003 – Opinionmeter, the interactive customer satisfaction feedback system, active in over 100 military installations worldwide, has been chosen to monitor patient satisfaction feedback throughout all Air Force Material Command (AFMC) medical facilities.

Col George …
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Opinionmeter Awarded GSA Schedule

January 28, 2015

For Immediate Release:

San Leandro, California, November 11, 2003 – Opinionmeter, the interactive customer satisfaction feedback system, active in over 100 military installations worldwide, has been awarded a GSA Multiple Award Schedule contract.

Under the GSA Schedules (Multiple Award Schedules) Program, GSA …
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Opinionmeter’s Licensee Network 2004 Global Summit

January 28, 2015

For Immediate Release:

San Leandro, California, December 11, 2004 – Opinionmeter, manufacturer of the popular customer satisfaction feedback system, recently held its annual international licensee summit in Coventry, United Kingdom. Opinionmeter UK, one of the key licensees within the global network, …
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Opinionmeter Releases Real-Time Survey System for Health Care Industry

January 28, 2015

SAN LEANDRO, CA–(MARKET WIRE)–Aug 18, 2005 — Opinionmeter International, manufacturer of the leading customer satisfaction feedback system, has recently unveiled its next-generation Opinionmeter XL system (handheld and mini-kiosk models) and web-based SurveyManager application. With their focus squarely on assisting health …
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Opinionmeter International named “Exporter of the Year”

January 28, 2015

San Leandro , California , September 19, 2005 – Opinionmeter International, a leading manufacturer of electronic customer satisfaction survey devices, has been named the “Exporter of the Year” by Commercial News USA. Commercial News USA is the official United States Department …
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Opinionmeter Introduces Multimedia Surveys and Digital Signage with its latest Survey Kiosks

January 28, 2015

San Leandro, California – September 10, 2008 Opinionmeter International, developer of the award winning customer satisfaction feedback system, has released a major upgrade to their web-basedSurveyManager application, enabling customers to include multimedia content within their survey’s questions and responses. The SurveyManager remotely …
Read More »

Opinionmeter Selects Elo Touchcomputers to Capture Real-Time In-Store Customer Feedback

January 28, 2015

San Leandro, CA / November 28, 2008 – Opinionmeter International, developer of the award winning customer satisfaction feedback system, has announced the selection of Elo Touchcomputers in assisting them with capturing real-time in-store customer feedback. The company’s devices use Elo …
Read More »

Guide for Using Survey Kiosks for Instant Customer Feedback Sponsored by Opinionmeter

January 28, 2015

Opinionmeter International announces the release of a Survey Kiosk buyer’s guide. The guide explains how survey kiosks enable companies to better understand the needs of their customers by capturing real-time in-store customer feedback.

San Leandro, CA (PRWEB) January 5, 2009 — Opinionmeter …
Read More »

Metropolitan Hospital using Opinionmeter Survey Technology for Patient Safety Training Initiatives

January 28, 2015

San Leandro, CA – August 10, 2009 – Opinionmeter International, developer of the award winning patient satisfaction feedback system, announced today that they are collaborating with Metropolitan Hospital to help measure patient safety knowledge and experience. Opinionmeter’s healthcare surveytechnologies are helping hospitals …
Read More »

Opinionmeter releases new HIPPA compliant SurveyManager

January 28, 2015

San Leandro, CA – November 16, 2009 – Opinionmeter International, developer of the award winning patient satisfaction survey system, announced today the release of their new web-based SurveyManager application v3.4. Through collaboration with its healthcare customers, Opinionmeter has introduced enhancements ranging …
Read More »

Opinionmeter introduces real-time Digital Dashboards to its Comprehensive Customer Survey Reporting Tool

January 28, 2015

San Leandro, CA – February 16, 2010 – Opinionmeter International, developer of the award winning customer satisfaction survey system, announced today the introduction of real time digital dashboards to its comprehensive customer survey reporting tool.

Real-time Interactive Dashboards

Building upon its extensive reporting …
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Opinionmeter introduces Mobile Phone Survey Software

January 28, 2015

San Leandro, CA – May 3, 2010 – Opinionmeter International, developer of award winning customer survey software tools, announced today the addition of mobile phone survey software to its ever expanding customer survey solutions.

Opinionmeter’s technology enables companies to improve business performance …
Read More »

Opinionmeter Offers Innovative Devices for Banking Surveys

January 28, 2015

Opinionmeter is a leading provider of advanced tools for gathering and measuring customer satisfaction for many industries, including financial services and banking institutions. Opinionmeter offers an innovative array of survey tools for industries such as retail, healthcare, government, financial, education, …
Read More »

Opinionmeter Provides Its Clients with the Latest Market Research Software Tools

January 28, 2015

Opinionmeter’s “Author once, Distribute anywhere” model is unique among survey software tools, allowing researchers to manage multi-mode survey campaigns all from one convenient place.

San Leandro, CA (Vocus/PRWEB ) June 9, 2010 — Opinionmeter (www.opinionmeter.com) is a leading provider of advanced market research …
Read More »

Opinionmeter Offers Bank Customer Satisfaction Survey Devices for Capturing Spontaneous In-Store Feedback

January 28, 2015

The feedback management platform from Opinionmeter allows businesses to capture real-time feedback from their customers while the customer is experiencing their products or services. Opinionmeter refers to this moment in time as the Point-of-Experience (POE). POE data offers the freshest …
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Intuitive Handheld Survey Software Simplifies Customer Satisfaction Programs

January 28, 2015

While customer satisfaction programs used to be written, programmed and delivered exclusively by large consulting firms, now organizations have the option to take more control and do more of it themselves.

San Leandro, CA (PRWEB) June 16, 2010 — The widespread …
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Opinionmeter’s Worldwide Licensee Network Expands into Turkey

January 28, 2015

San Leandro, California (PRWEB) May 16, 2011 – Beginning in May 2011, HoraCore Research will be introducing Opinionmeter’s survey software tools to the Turkish market research sector. HoraCore Research is the first Turkish IT company to work within the Turkish research …
Read More »

Opinionmeter Releases New API Providing Real-Time Data Exchange With Its Mobile Market Research Feedback Platform

January 28, 2015

San Leandro, CA (PRWEB) July 13, 2011 – Opinionmeter International, developer of the award winning customer feedback management platform, announced today the release of a new API (Application Programming Interface), providing real-time access to survey data collected from the wide-variety …
Read More »

Opinionmeter Releases Updated TouchPoint Mobile Survey App for iPad, iPhone and iPod Touch

January 28, 2015

San Leandro, CA (PRWEB) July 22, 2011 – Mobile Research Survey App With this release of the TouchPoint Mobile survey app, Opinionmeter introduces the following advanced features to its mobile market research survey softare:

1. Randomization: now users can randomize response …
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Opinionmeter Achieves Full Cross-Platform Compatibility for Mobile Phone Surveys with the Addition of Mobile Web to its Mixed-Mode Survey Management Platform

January 28, 2015

San Leandro, CA (PRWEB) July 31, 2011
Opinionmeter International, developer of the award winning customer feedback management platform, announced today it has expanded its cross-platform mobile phone survey software to include all major mobile phone platforms, regardless of manufacture or operating …
Read More »

Opinionmeter Releases New iOS Survey App with Advanced Offline Survey Capabilities

January 28, 2015

San Leandro, CA (PRWEB) August 15, 2011
Opinionmeter International, developer of the award winning customer feedback management platform, announced today the release of their newly enhanced offline survey app for the iOS platform. The latest iOS survey app released by Opinionmeter …
Read More »

Opinionmeter’s Mobile Research Survey App Captures Location Data Using Interactive Maps

January 28, 2015

SAN LEANDRO, CA–(Marketwire – Oct 7, 2011) – Opinionmeter International, developer of the award-winning customer feedback management platform, announced today the release of its newly enhanced mobile research survey app for the iOS platform.

Using Interactive Maps to Simplify the Capture …
Read More »

Opinionmeter Expands Its Worldwide Licensee Network

January 28, 2015

SAN LEANDRO, CA–(Marketwire – Nov 14, 2011) – Opinionmeter International, developer of award winning customer experience management and mobile research survey software, announced today the expansion of its worldwide network of exclusive licensees with the addition of Leading Minds™, a …
Read More »

Opinionmeter Introduces Advanced White-Labeling Capabilities With Its Latest TouchPoint Mobile™ Survey App — Enabling Research Organizations to Maintain Consistent Branding Awareness With Their Customers Worldwide

January 28, 2015

SAN LEANDRO, CA–(Marketwire – Feb 1, 2012) – Opinionmeter International, developer of the award winning customer feedback management platform, announced today the release of their latestTouchPoint Mobile™ survey app, which introduces advanced white-labeling capabilities for market research organizations interested in …
Read More »

Opinionmeter releases Mobile Survey App for Android phones and tablets

January 28, 2015

San Leandro, CA / April 5, 2012 (Marketwired)- Opinionmeter International, developer of award winning mobile research software announced today the release of their TouchPoint™ survey app for the Android platform.

Android Survey App

Building upon the success of their iPad survey app released last year, …
Read More »

Opinionmeter International Expands Its Worldwide Licensee Network to Europe

January 28, 2015

SAN LEANDRO, CA –(Marketwire – Oct 1, 2012) – Opinionmeter International, developer of the award winning feedback management platform and mobile survey, announced today the expansion of its worldwide network of exclusive licensees with the addition of Opinionmeter Benelux BV based in …
Read More »

Opinionmeter International Survey Software Expands Network to Latin America

January 28, 2015

SAN LEANDRO, CA, – (December 07, 2012) – Opinionmeter International enters the Latin America market research arena with the addition of Global Movie Services based in Mexico City to its worldwide licensee Networks.

Beginning January 1, 2013, Global Movie Services will be …
Read More »

TouchPoint Survey App Helps Patient Satisfaction Surveys Go Mobile!

January 28, 2015

Opinionmeter Announces Mobile Market Research Survey App for the Healthcare Industry to Measure Patient Satisfaction.

SAN LEANDRO – (December 19, 2012) – Opinionmeter International, developer of the award winning TouchPoint market research survey system has announced the TouchPoint survey app for Healthcare …
Read More »

Opinionmeter’s Mobile Survey Solution Expands Into Canada

January 28, 2015

SAN LEANDRO, CA, (MarketWire Press Service – January 16, 2013 ) – Beginning January 2013,Pugsley + Surgenor Advertising, Inc. will be introducing Opinionmeter’s customer satisfaction survey tools to the Canadian market. The overall management is in the hands of Bill Surgenor, …
Read More »

Opinionmeter Introduces Advanced Branching and Piping to its DIY Customer Feedback Platform

January 28, 2015

San Leandro, CA, July 22, 2013 (Marketwired) — Opinionmeter International has recently introduced advanced branching and piping functionality to its DIY customer feedback platform (the SurveyManager). Following its unique author-once, distribute-anywhere approach, all Opinionmeter survey modalities support the new advanced features, …
Read More »

Opinionmeter Introduces Advanced Mobile Web Surveys to its Enterprise Survey Platform

January 28, 2015

Now You Can Deploy Powerful Mobile Surveys Without Needing to Download an App

SAN LEANDRO, CA–(Marketwired – Nov 13, 2013) – Opinionmeter International has announced the addition of advanced mobile-web survey capabilities to its enterprise survey platform. Given recent advances in browser …
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Opinionmeter International Merges with PeriscopeIQ

January 28, 2015

Opinionmeter, a leading SaaS survey solutions provider, becomes a business unit of PeriscopeIQ, positioning the combined company for significant growth and expansion.

San Leandro, CA – August, 6 2014 — Opinionmeter International (OMI), a leading provider of mobile and real-time SaaS customer …
Read More »

VA using Opinionmeter to capture Veteran Feedback

January 28, 2015

The Patient Advocacy department at the James A. Haley Veterans’ Hospital has implemented Opinionmeter’s patient feedback technology to capture real-time veteran feedback at the point-of-care.

San Leandro, CA / October, 2014 – The Patient Advocacy department at the James A. Haley Veterans’ Hospital has implemented Opinionmeter’s patient …
Read More »

In The News

Opinionmeter Introduces SMS Surveys Using Twilio Connect

October 20, 2015

SMS Survey Delivery Provides a Critical New Option for Delivering Real-Time Mobile Surveys and Action Alerts

SAN LEANDRO, CA–(Marketwired – Oct 15, 2015) – Opinionmeter International is pleased to announce the introduction of SMS Surveys as another distribution channel to its …
Read More »

Opinionmeter Adds Business Intelligence Dashboards to Its Advanced Survey Solutions

October 1, 2015

OMI Integrates Dundas BI Platform to Enable Quick Data Discovery for Its Enterprise Customers

SAN LEANDRO, CA–(Marketwired – Sep 30, 2015) – Opinionmeter International (OMI), a leading provider of advanced survey and data capture solutions, today announced the addition of business …
Read More »

Opinionmeter’s Mobile Electronic Data Capture Solution Automates Field Audit and Compliance Requirements of Energy Exploration Companies

April 28, 2015

Large Oil and Gas Producers Are Now Using Opinionmeter’s Data Capture Software to Automate and Digitize Compliance, Safety and Risk Assessment Forms
 

SAN LEANDRO, CA — (Marketwire) — 04/28/15 — Opinionmeter International is pleased to announce that its Electronic Data …
Read More »

Kaiser Permanente, Newsletter

January 29, 2015

Kaiser Permanente – Newsletter Oakland Medical Center

How can we be certain service changes are making a difference?

One way to measure our progress is to ask our staff and members how we’re doing.The Radiology Department is the first department at the …
Read More »

Cal Poly Pomona – News Briefs

January 29, 2015

Cal Poly Pomona – News Brief Students Give Foundation a Piece of Their Minds

Students are giving the Cal Poly Pomona Foundation a piece of their minds. And the Foundation couldn’t be happier. That’s because it has recently purchased two free-standing …
Read More »

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