Opinionmeter  

888.OPMETER

888.676.3837
  Real-Time Customer Feedback

On site, On time, On demand

 

Opinionmeter's customer satisfaction market research tools enable you to capture real-time
'voice of the customer' feedback at the point-of-experience.

  Schedule a Demo
 
 
 

Opinionmeter Survey Software Video Demos & Tutorials

#
 

Opinionmeter’s device independent approach to Mobile Research

Morgan Strickland, CEO of Opinionmeter International discusses Opinionmeter’s customer feedback platform support for a wide range of mobile research devices.


 

Low Satisfaction Responses Trigger Management Alerts for Service Recovery

This video demonstrates how to distribute mobile surveys launched by a QR code that trigger real-time satisfaction alerts for service recovery. Low satisfaction responses will automatically notify your anagers on duty to allow service recovery. This video explains how QR code launched surveys are being used by the hospitality industry for hotel reputation management.


 

Create and Distribute Mobile Surveys to any iOS, Android or Windows Device

Tablet mobile devices like the iPad and Nexus are being used commercially for process improvement. Opinionmeter’s TouchPoint for Healthcare Survey Software illustrates this by allowing business to create and distribute mobile surveys using iOS, Android or Windows tablet platforms. Doctors and nurses can use TouchPoint on their hourly rounding to input critical patient vital signs and log patient feedback.


 

Launch Custom Mobile Survey Apps on iPad, iPhone or Android Device

This Opinionmeter Survey Software tutorial shows how to create an iPad survey app as well as Android survey app in four easy steps. From defining your survey questions to customizing to your brand’s look and feel. See how easy it is to implement TouchPoint surveys.


 

Survey Reporting and Response Analysis

This tutorial reviews the robust survey reporting capabilities of Opinionmeter’s SurveyManager feedback platform. Customer satisfaction feedback analysis is crucial to your quality improvement efforts. The SurveyManager provides an online, password protected, user-friendly dashboard for survey response reporting and analysis.


Additional Opinionmeter Video Tutorials

 

Getting Started

SurveyManager Overview

User Management

Setting up Enterprise Accounts and Users

Device Overview

Reviewing the device options

Digital Dashboards

Creating Digital Dashboards

Satisfactions Alerts

Creating Satisfaction Alerts
Managing Satisfaction Alerts

Automating Report Delivery

Scheduling Reports

Apple iPad, iPhone, iPod Touch

Assigning Surveys to iPad, iPhone, iPod Touch devices
Using GPS and Google Maps within Reports

Survey Distribution

Distributing Surveys by QR code

Survey Design

Online Surveys
Mobile Surveys (iPad, iPhone, iPod Touch)
Handheld PDA Surveys
TouchPoint Survey Kiosk
Using Branching Logic and Skip Patterns

Survey Reports

Analysis Reports
Presentation Reports
Automated Reports
Digital Dashboards
Importing Raw Data

Survey Distribution

Scheduling Online Survey
Address Book

Scanning Paper Surveys

Part 1: Creating your Questionnaire
Part 2: Preparing Remark
Part 3: Uploading the data using OMScan
 
30 Days Free Trial for Survey Tool
Schedule A Demo
Online Video Demos

Next Steps

Training Videos
Training Videos
Free Trial
View Quick tour
Schedule a Demo
Contact Me
Resource Center
View Screenshots
Featured Whitepaper

Subscribe to OM eNews