Tablet Surveys

Tablet Surveys

Capture real-time feedback from a tablet or smartphone with or without an internet connection. Perfect for use in the field or anywhere you want to capture point-of-experience customer insights.

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Real-time Point-of experience feedback – when it matters most!

Now you can gather spontaneous face-to-face feedback in the field without an internet connection. With over 25 years’ experience and the original inventor of the survey kiosk, Opinionmeter is the most device-friendly survey software on the market today.

According to information technology research firm, Gartner, feedback captured immediately after an interaction is 40% more accurate than feedback captured 24 hours after the event.

Opinionmeter’s tablet survey app offers the ultimate in feature functionality and ease of use. Whether your survey is simple or complex, the TouchPoint Mobile™ survey app can handle your survey needs. Once you sync your survey from the web to your tablet, you’ll be ready to collect spontaneous in-person feedback. Data is stored on the device until an Internet connection is detected. When you are connected, survey data syncs in real-time and displayed within interactive dashboards.

 

 
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Make your Tablet Surveys Engaging with Interactive Question types.

Take advantage of interactive question types designed to leverage the unique capabilities of mobile devices. Include interactive media and maps within your questions and responses. You can even allow respondents to answer questions using their camera, submit video responses or even record comments in their own voice!

 

Online & Offline Data Capture

Capture point-of-experience survey feedback on your tablet or smartphone with or without an internet connection. When no connection is detected, data is stored locally and uploaded once the connection is re-established. Mobile surveys are perfect for use in the field or wherever your customers interact with your products or services. Collecting in-person tablet feedback couldn’t be simpler.

Give it a Test Drive. Begin Experiencing
Tablet Surveys Now!

Click the device to begin exploring the TouchPoint Mobile™ Survey app. TouchPoint is our native, cross-platform survey app specifically designed to support the most robust, feature-rich capabilities you would expect from a business-class mobile app.

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Click to Start
Interactive Demo

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Kiosk Mode

Turn your Tablet into a survey kiosk. Your tablet survey app can double as a mobile survey tool, or a stand-alone survey kiosk. Survey kiosks provide continuous in-store customer and can be kiosk, wall or table mounted. Opinionmeter’s tablet survey app can double as a mobile survey tool or a stand-alone survey. Kiosks for Tablet Surveys provide opportunities for continuous feedback!

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Benefits of Opinionmeter’s Tablet Survey Software

  • Compatible with all mobile platforms including iOS, Android and Windows smartphones and tablets.
  • Kiosk-mode – Turn your tablet into a survey kiosk. Wall, table-top or freestanding mounting options available.
  • Offline surveys – no internet connection required!
  • White-label the entire application to reinforce your brand across all touchpoints.
  • Supports all languages, including right to left justified.
  • Capture rich content from survey respondents with video, photo and voice recording functionality.
  • Identify individual response locations using GPS and Google Map integration.
  • Complete brand control – customize the look and feel of your survey. Use your logo and corporate colors.
  • Responsive survey design – design mobile surveys that adapt to any platform.
  • Send real-time action alerts to management via email or text for in-store service recovery.
  • Run multiple surveys simultaneously on the same device.
  • Over 35 question types supported, including interactive, media rich content.
  • Include images and video content within your survey.
  • Digital Signage – run videos as digital signage during idle time between surveys.

 

View Complete Feature List ›

Tablet Survey App Screenshots

The hosted SurveyManager allows you to manage all aspects of your mobile survey app design remotely through any browser. Design your questionnaire using a variety of question types. The SurveyManager supports branching, multimedia content, multilingual surveys, even multiple surveys running simultaneously on a single device. You can customize your survey layout using your brand’s logo and corporate identity and even append pictures or video to your survey responses. Whether you are creating new surveys, or editing existing ones – changes are done remotely through the web-based SurveyManager and all content changes sync automatically to your devices in the field. The mobile survey app screenshots shown below illustrate several of the existing question types supported.

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Want to Take a Deeper Dive?
Here Are Some Additional Resources!

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Videos

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Whitepapers

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Sample Surveys

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Case Studies

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Articles & Press

 

Trusted by some of the world’s smartest companies:

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kerry
underground
baystate-health
rei
colgate
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bofa
hersheys
cedar
underarmor
microsoft
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“We love Opinionmeter and have found the survey system easy to install, manage, and move. We deploy specific surveys for departments and providers and have placed them throughout our company.”

~ Carol Lewis, Quincy Medical Group

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