San Leandro, CA, July 22, 2013 (Marketwired) — Opinionmeter International has recently introduced advanced branching and piping functionality to its DIY customer feedback platform (the SurveyManager). Following its unique author-once, distribute-anywhere approach, all Opinionmeter survey modalities support the new advanced features, including the popular mobile survey app (TouchPoint MobileTM).
Advanced branching and piping features are implemented when customer surveys are authored within the hosted SurveyManager. Being a mixed-mode, cross-platform system, users can create one survey and deploy it across all channels and devices delivering the same functionality across all platforms with device independence. Responses are automatically segmented whether coming from the web, offline survey apps or dedicated survey kiosks. The DIY SurveyManager provides step-by-step survey design wizards, including survey libraries and live support. Opinionmeter also offers and extensive library ofvideo tutorials for additional support and training. Here is a link to the Advanced Branching video and the Piping video.
Morgan Strickland, Opinionmeter CEO stated “Our more advanced users as well as our market research customers have been eagerly awaiting the introduction of multi-conditional branching and piping to our survey platform. The initial feedback has been very positive and we’re now working on the next round of enhancement requests. We rely on customer feedback to feed our agile development process!”
More information about Opinionmeter’s customer survey software and offline survey apps, please visit:opinionmeter.com
Opinionmeter International is a leading provider of DIY customer feedback software tools, with an emphasis on mobile research. Offering a real-time customer survey solutions, Opinionmeter enables its clients to capture spontaneous, ‘voice of the customer’ feedback at the Point-of-Experience (the moment the customer experiences the product or service). Being a mixed-mode, cross-platform provider, Opinionmeter can deploy its survey solutions onto a wide range of devices (including devices running Android, Apple iOS and Windows operating systems). In addition to being experts in mobile survey apps, Opinionmeter’s survey solutions also support mobile-web, online, kiosk and paper surveys.