|Receive $500 off your next Opinionmeter! We are now offering a $500 per unit discount for customers interested in upgrading their older Opinionmeter models to the new touch screen TouchPoint series. Click here to view a feature comparison chart and see how the two models compare!
Among the many advantages the TouchPoint offers is real-time customer feedback and the ability to manage all survey activities remotely through any browser – you can even change your survey questions on the fly from anywhere! (no longer do you need to go to the Opinionmeter to change/edit a survey or upload results).
Benefits of the TouchPoint Opinionmeters:
-Access to Real-time Survey Data – All TouchPoint Opinionmeters are now web-enabled (wireless or wired connectivity options) providing real-time access to customer feedback.
-Customer Satisfaction Alerts – Now you can set real-time service alerts so onsite staff can be notified by SMS or Email or both when a respondent answers a survey a particular way.
-Open-ended comments - With an onscreen or physical keyboard, your customers can easily enter their comments or contact information.
- Digital signage - Take advantage of the idle time between surveys and run multimedia presentations, advertisements, infomercials, etc. This not only helps draw attention to the survey kiosk but also conveys the content of your media in busy service lobbies.
-Multilingual Surveys – The SurveyManager can now support any language font. There is no limitto the number of languages you can include with multilingual surveys.
-Branching logic, skip patterns – Create skip patterns and branching logic within your survey to drill-down into specialized questions for targeted sub-sets of your customer population.