Posts By: Jeff Burns

Opinionmeter Just Got a Whole New Look!

We’re excited to announce the launch of our new streamlined Survey Manager platform! And we’re hosting an upcoming webinar to give you an up-close first-hand look!

Coming in May to a device near you–an all-new, completely redesigned and …
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How to Respond to Negative Customer Feedback

If you work in customer service, you know that your customers’ experience with your business can make or break your reputation. When your customers have a great experience with your company, they often praise your business. They may even refer …
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