Opinionmeter  
888.676.3837
  Real-Time Customer Feedback

On site, On time, On demand

 

Opinionmeter's customer satisfaction market research tools enable you to capture real-time
'voice of the customer' feedback at the point-of-experience.

  Schedule a Demo
 

Opinionmeter Blog


Using the Guided Access feature to lock your iPad Survey app!
Article Published on - Sunday, March 31st, 2013at 2:39 pm No Comments »
This post was written by

New to iOS 6 is a cool feature called Guided Access that is used for accessibility, but can also be used to lock your TouchPoint Mobile survey app and disable the home button, volume and orientation controls. This is especially useful when running your customer satisfaction surveys in unattended environments using Opinionmeter’s iPad Survey app (whether mounted on a stand, wall or table-top). Even if your iPad enclosure covers the home button, using the Guided Access feature will provide additional security. Additionally, this can also be helpful for interviewers when using an iPad to conduct intercept surveying; the Guided Access feature will avoid accidentally closing the app when an interviewer or respondent unintentionally hits the iPad’s home button.

Follow these 5 steps to activate the Guided Access feature and lock your survey app:

  • Step 1: Go into the Settings app on your device and tap on General.
  • Step 2: Next, scroll down to the bottom and tap on Accessibility.
  • Step 3: Scroll down to the lower half of the Accessibility screen and select “Guided Access.” On the following screen, toggle the Guided Access switch to “ON.”
  • Step 4: Select “Set Passcode” and create a four digit code that will be used to disable Guided Access from within the TouchPoint Mobile survey app. After you’ve setup these options, exit the Settings app.
  • Step 5: Open the TouchPoint Mobile survey app. Next, triple press the home button to launch the Guided Access feature and tap on the “Start” button in the top right corner of the screen.The device will now enter Guided Access mode. The zones you’ve selected within the app will not be functional until Guided Access is disabled. To disable this feature, triple press the home button and enter the passcode you originally created in step 4 above.

Let us know if you find the Guided Access feature helpful! We’ve found it to be a welcome addition to iOS 6 and a simple way to add additional security when using Opinionmeter’s iPad survey app to conduct customer surveys in public environments.


Leave a Reply

7ads6x98y