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Archive for September, 2011

 
Morgan Strickland
How Best to Incentivize Survey Respondents
Article Published on - Monday, September 12th, 2011 at 9:47 pm No Comments »
This post was written by Morgan Strickland
Let me first say that incentives are not always necessary to ensure strong response rates in customer experience surveys. In fact, with in-store surveys, when the survey instrument is designed to suit the environment and the survey technology is implemented ...
 

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