ENTERPRISE SURVEYS MADE SIMPLE

Real-Time Customer Feedback Survey Technology that captures Voice of the Customer (VoC) insights from the point-of-experience, wherever that experience takes place – on or offline.

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Customer Experience Feedback Solutions

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Patient Experience

Patient Experience Feedback from the Point-of-Care

Patient experience feedback surveys with real-time service recovery. Inpatient, outpatient and rounding solutions.

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Customer Satisfaction

Real-Time Customer Satisfaction Feedback Solutions

A multi-channel solution for managing your organization’s customer and employee satisfaction feedback.

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Electronic Data Capture

Replace Paper Forms and Gain Efficiency

Work smarter with electronic check lists and inspection forms. Build forms in seconds with advanced alerts & system triggers.

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Trusted by some of the worlds smartest companies:

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“We love Opinionmeter and have found the survey kiosks easy to install, manage, and move. We deploy specific surveys for departments and providers and have placed them throughout our company.”

~ Carol Lewis, Quincy Medical Group

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Multi-Channel Customer Feedback

Finally, you can manage all your customer feedback in one place. Customer experience is continuously delivered through multiple channels, by multiple employees at multiple locations. To manage the multiplicity of experiences, our single platform provides a unified view and makes delivering insights to the right people seamless. Whether your enterprise surveys are deployed in-store, online, offline or through mobile apps, our flexible platform will manage these experiences across each touchpoint in the customer journey.

 

Why Opinionmeter?

“For any businesses to flourish, it’s crucial they understand what their customers really think about their products and services – it’s that simple. What’s unique about Opinionmeter as a survey company is how we go about gaining access to those customer insights. Our enterprise survey platform captures real-time feedback at the moment the customer is experiencing the product or service. We do this by supporting multiple feedback channels that capture spontaneous insights from the customer’s point-of-experience.”

- Morgan Strickland, CEO.

 


 

Advanced Reporting with Live Dashboards
The Fastest Way to Real-Time Survey Insights

Opinionmeter’s smart survey dashboards enable you to drive change throughout the entire organization. Anyone you wish can access the insight they need to make accurate and informed business decisions. You’ll never look at your customer experience data the same way again!

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